How do I contact Nobreakdowns.com?
How do I register on the Nobreakdowns.com site?
Do you do live consulting?
Do you do live training?
Do you offer public speaking engagements, like trade shows etc...?
Do you have an email newsletter I can subscribe to?
Do you have a web log/blog?
How do I order products and services?
What types of payment do you accept?
What is your guarantee or refund policy?
How do you ship products?
Do you charge for handling of shipments?
If I need help, and want to talk with a live person to get it resolved, where do I call?

20/20 Foresight, Inc.
Attn: Nobreakdowns.com
102 NE 3rd Street
Suite 140
Grand Rapids, MN 55744

Telephone:  (218) 327-3114
Fax:               (218) 327-2477

Email: support@nobreakdowns.com (Technical & Billing)
            webmaster@nobreakdowns.com (Website Support)

You can register as a user of the site at any time, by visiting the site home page at www.Nobreakdowns.com, and clicking on the “Sign Up” link in the upper right hand corner of the page.

You are not required to register on this site, but you must do so to use the subscription services, such as SystemEyes™ and System in a Box™.

It normally takes a day or two for your user registration to be activated.

Yes, we do. We specialize in developing systemized maintenance programs that are simple to manage, and offer excellent performance.

If you have specific needs for live support to establish a high-performance work environment, please contact us. We would be happy to assist. In the event that we cannot help you, we will gladly offer alternative suggestions. We have many excellent contacts.

Yes, we have several popular courses that we offer around the globe each year.

If you are interested in receiving one of these courses at your site, or in a city near your site, please contact us to arrange it. Generally speaking, 8 or more students are recommended for maximum effect, due to classroom activities and cost.

We can provide a quote for a class upon request.

Yes, we do this all the time. Depending on the venue and timing, we can offer many options, from short presentations on a variety of maintenance and reliability topics, to a full-blown course over a number of days.

Please contact us if you have an interest in pursuing such an activity, and we would be happy to discuss the possibilities.

Yes, of course. Our newsletter is called The Drift, and you can subscribe to it here. There is no cost for this weekly gem.

Yes, we do. You can visit it right now by clicking here. There are many great maintenance tips, stories and safety topics covered on the web log, as well as a healthy dose of humor. Check it out.

The easiest way is to order products on our website, through the online shopping cart. This allows you to purchase items any time, without assistance in most cases.

If you are interested in buying services that require a quote, or you need personal attention, then you can call us at (218) 327-3114.

In many cases, you can purchase our products and services using a major credit card, but for large orders or contracts, we also offer a purchase order option. This is done at our discretion, and is not automated. Call us if you would like to request this option.

VISA, MasterCard and American Express are accepted, and by agreement, we can extend payment terms using a purchase order. Purchase order acceptance depends on the size of the order, your company history and our own judgment.

We don’t sell any junk.

If something you buy from us is not of good quality, we will refund your money upon return of the goods to our location. The item must be in the same condition as when it was sent to you. We may ask you to explain why you want your money back, so we can fix the problem. If we cannot agree on the fix, you get your money back, no more questions asked.

If the shipping company smashed the product in transit, and it arrived in your hands as a pile of unrecognizable trash, we will still refund your money.

In the case of subscription services, training, consulting etc… where it is impossible to return the product, we offer a different arrangement. Any unused portion of the service can be refunded at any time. However, any expenses incurred to deliver the product, such as travel, lodging, per diem fees etc... are still your responsibility, as are the cost of the services used.

That said, we receive extremely few complaints of any kind, and you can be assured that we will do whatever can be done to make you happy with our products (within legal bounds).

Usually, we use US Postal Service Priority Mail. In some cases, we opt to use a different carrier or program based on the needs of the customer, and their location.

No. It is not your problem that we need to pay someone to pack and ship your item. We price the items to offer great value, and our cost of operation is considered at that time.

Other than sales tax (where applicable) and the cost of shipment, the only other cost to you is the price of the item itself.

(218) 327-3114

You will probably reach Jeff Linna when you call. He is a nice guy. Tell him what you need, and he will either get it for you on the spot, or direct you to somebody else who knows the answer.

We do our best to get you an answer immediately, but our absolute goal is to resolve every request within 24 hours.